4760 Startup Problem (NMC services start, stop and disappear)

[SAT-IT]

Hello Everyone!

Version: 4760.4.2.10.02

We had problems with the network connection.

Windows Event Log (System):
- Anwendungspopup: db_archive.exe - Fehler in Anwendung: Die Anwendung konnte nicht richtig initialisiert werden (0xc0000142). Klicken Sie auf "OK", um die Anwendung zu beenden.
- Anwendungspopup: DeleteFiles.exe - Fehler in Anwendung: Die Anwendung konnte nicht richtig initialisiert werden (0xc0000142). Klicken Sie auf "OK", um die Anwendung zu beenden.

After this time NMC services did not start completely.
Windows Services:
- NMC Service Manager (svc_mgr) - State: (not started)
- NMC50 Database (ASANYs_nmc50) - State: started
- The other MNC services are not visible

The Disk Space is 50GB with 16GB free.

Here are the logfiles:
NMCsvc_mgr_2.log
[23.11.2015 23:03:48] 220 svc_mgr: starting...
[23.11.2015 23:03:48] 220 svc_mgr: controlled services won't be allowed to interact with desktop
[23.11.2015 23:04:48] 564 svc_mgr: Error: connection to LDAP server failed (error 85: Timed out)
[23.11.2015 23:04:51] 564 svc_mgr: closing LDAP connection
[23.11.2015 23:04:51] 564 svc_mgr: Error: cant extract last threshold for LDAP
[23.11.2015 23:04:51] 564 svc_mgr: Error: cant extract last threshold for SQLA
[23.11.2015 23:05:06] 564 svc_mgr: connected to LDAP server on XXX:389
[23.11.2015 23:05:13] 564 svc_mgr: installing service 'CleanMib@XXX'...
[23.11.2015 23:05:22] 564 svc_mgr: starting service 'CleanMib@XXX'...
[23.11.2015 23:05:26] 564 svc_mgr: installing service 'Apache@XXX'...
[23.11.2015 23:05:27] 564 svc_mgr: starting service 'Apache@XXX'...
[23.11.2015 23:05:33] 564 svc_mgr: installing service 'ExecdEx@XXX'...
[23.11.2015 23:05:34] 564 svc_mgr: starting service 'ExecdEx@XXX'...
[23.11.2015 23:05:38] 564 svc_mgr: installing service 'Extractor@XXX'...
[23.11.2015 23:05:40] 564 svc_mgr: starting service 'Extractor@XXX'...
[23.11.2015 23:05:45] 564 svc_mgr: installing service 'LicenseServer@XXX'...
[23.11.2015 23:05:46] 564 svc_mgr: starting service 'LicenseServer@XXX'...
[23.11.2015 23:05:53] 564 svc_mgr: installing service 'SaveRestore@XXX'...
[23.11.2015 23:06:01] 564 svc_mgr: starting service 'SaveRestore@XXX'...
[23.11.2015 23:06:10] 564 svc_mgr: installing service 'Scheduler@XXX'...
[23.11.2015 23:06:10] 564 svc_mgr: starting service 'Scheduler@XXX'...
[23.11.2015 23:06:16] 564 svc_mgr: installing service 'SecurityServer@XXX'...
[23.11.2015 23:06:17] 564 svc_mgr: starting service 'SecurityServer@XXX'...
[23.11.2015 23:06:24] 564 svc_mgr: disk limits not reached for A4400SaveRestore
[23.11.2015 23:06:29] 564 svc_mgr: Warning: maximum disk limit reached for Accounting
[23.11.2015 23:06:29] 564 svc_mgr: disk limits not reached for Collector
[23.11.2015 23:06:29] 564 svc_mgr: Warning: maximum disk limit reached for LdapPath
[23.11.2015 23:06:29] 564 svc_mgr: Warning: maximum disk limit reached for NmcDataBase
[23.11.2015 23:06:29] 564 svc_mgr: disk limits not reached for NmcPath
[23.11.2015 23:06:30] 564 svc_mgr: disk limits not reached for NmcSaveRestore
[23.11.2015 23:06:30] 564 svc_mgr: disk limits not reached for OXESoftwareDownload
[23.11.2015 23:06:30] 564 svc_mgr: Warning: maximum disk limit reached for OxoSW
[23.11.2015 23:06:30] 564 svc_mgr: disk limits not reached for OxoSaveRestore
[23.11.2015 23:06:30] 564 svc_mgr: disk limits not reached for TempDirectory
[23.11.2015 23:06:30] 564 svc_mgr: disk limits not reached for WebClientSessions
[23.11.2015 23:06:30] 564 svc_mgr: Error: Not enough diskspace : LDAP [THRESHOLD2] - SQLA [THRESHOLD2]
[23.11.2015 23:06:30] 564 svc_mgr: NMC service : svc-mgr will be stopped to prevent data crash
[23.11.2015 23:06:31] 564 svc_mgr: stopping service 'Apache@XXX'...
[23.11.2015 23:06:34] 564 svc_mgr: uninstalling service 'Apache@XXX'...
[23.11.2015 23:06:34] 564 svc_mgr: uninstalling service 'CleanMib@XXX'...
[23.11.2015 23:06:34] 564 svc_mgr: stopping service 'Extractor@XXX'...
[23.11.2015 23:06:40] 564 svc_mgr: uninstalling service 'Extractor@XXX'...
[23.11.2015 23:06:40] 564 svc_mgr: stopping service 'Scheduler@XXX'...
[23.11.2015 23:08:04] 564 svc_mgr: uninstalling service 'Scheduler@XXX'...
[23.11.2015 23:08:04] 564 svc_mgr: stopping service 'ExecdEx@XXX'...
[23.11.2015 23:08:05] 564 svc_mgr: uninstalling service 'ExecdEx@XXX'...
[23.11.2015 23:08:05] 564 svc_mgr: stopping service 'LicenseServer@XXX'...
[23.11.2015 23:08:06] 564 svc_mgr: uninstalling service 'LicenseServer@XXX'...
[23.11.2015 23:08:06] 564 svc_mgr: stopping service 'SaveRestore@XXX'...
[23.11.2015 23:08:07] 564 svc_mgr: uninstalling service 'SaveRestore@XXX'...
[23.11.2015 23:08:07] 564 svc_mgr: stopping service 'SecurityServer@XXX'...
[23.11.2015 23:08:08] 564 svc_mgr: uninstalling service 'SecurityServer@XXX'...
[23.11.2015 23:08:08] 564 svc_mgr: closing LDAP connection
[23.11.2015 23:08:08] 208 svc_mgr: NmcLocale set to 'de_DE' from LDAP...
[23.11.2015 23:08:12] 208 svc_mgr: NMC service : slapd-4760 will be stopped to prevent data crash


Thanks and regards,
Marco

[haroun]

eventhat you have limitation
see [23.11.2015 23:06:29] 564 svc_mgr: Warning: maximum disk limit reached for LdapPath
[23.11.2015 23:06:29] 564 svc_mgr: Warning: maximum disk limit reached for NmcDataBase

[23.11.2015 23:06:30] 564 svc_mgr: Warning: maximum disk limit reached for OxoSW

23.11.2015 23:06:30] 564 svc_mgr: Error: Not enough diskspace : LDAP [THRESHOLD2] - SQLA [THRESHOLD2]
[23.11.2015 23:06:30] 564 svc_mgr: NMC service : svc-mgr will be stopped to prevent data crash


you can check at Direcory /system/nmc/servername /servers/servername/ ldappath there are two threshold
same for nmcdtabase and oxoSW you may have to increase disk space limits for that services allocation(or i'm not sur make a dbse defrag).

[SAT-IT]

I can't login in the Directory Manager.
always appears "Can't connect to the LDAP Server".

Only NMC50 Database is running. (Windows Services)

DirManag:
Hostname:"NameofHost"
Portnumer:389
Login: cn=directory manager or AdminNmc or dba
Passwort:
Ldap Version: i tried both (ldap V2 and ldap V3)
Only Referrals is checked

I can via ODBC login to the database.

[cavagnaro]

But have you freeded some space? Lol
You have the answer and still complain on same exact error?
How you expect behavior to change if you didn't fix nothing?


Enviado de meu C6603 usando Tapatalk

[SAT-IT]

I found the solution.
If i trying to start mnc services, i can login in the Directory Manager.
I have a little time to make the changes for ldappath, nmcdatabase, oxoSW and also accounting.

Now it works.

Great and thanks all.