Incoming Call is Not Happening....

[rajansuruli15]

HI all,

We are having issue with incoming call from Aastra Mx-one server to our Alcatel OXE.

it was working fine. But suddently the incoming having the problem,outgoing is working fine.

please find the traces for the incoming...

Alcatel OXE IP : 10.80.32.40 extension 2909

Aastra IP 10.80.48.23 extension 325



1458124642 -> RECEIVE MESSAGE FROM NETWORK (10.80.48.23:50195 [UDP])
----------------------utf8-----------------------
INVITE sip:2909@10.80.32.40:5060;user=phone;transport=udp SIP/2.0

Via: SIP/2.0/UDP 10.80.48.23:5060;branch=z9hG4bK-d8754z-9b08045dbce9e224-1---d8754z-;rport

Max-Forwards: 70

Record-Route: <sip:10.80.48.23:5060;lr;transport=udp>

Contact: <sip:325@10.80.48.23:5060;transport=udp>

To: <sip:2909@10.80.32.40:5060;user=phone;transport=udp>

From: "Rodney Adriko"<sip:325@10.80.48.23;user=phone>;tag=83203830

Call-ID: MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I.

CSeq: 2 INVITE

Session-Expires: 43200

Min-SE: 43200

Allow: INVITE, OPTIONS, BYE, ACK, CANCEL, INFO, REGISTER, REFER, PRACK, SUBSCRIBE, NOTIFY, MESSAGE, UPDATE

Content-Type: application/sdp

Supported: timer, replaces, 100rel

User-Agent: Aastra MX-ONE SN/14.113.110

Privacy: none

Content-Length: 344



v=0

o=MxSIP 6262597414659156197 1 IN IP4 10.80.49.34

s=SIP Call

c=IN IP4 10.80.49.34

t=0 0

m=audio 3000 RTP/AVP 9 8 0 18 101

a=rtpmap:9 G722/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=silenceSupp:off - - - -

a=ptime:20

a=sendrecv

-------------------------------------------------

1458124642 -> 4431 [CRequest::CRequest] Creation of a request (RECEIVED FROM NETWORK)
1458124642 -> [CIOCom::receiveRequest] Received CRequest 4431 ref=1
1458124642 -> [CDispatcher::onIncomingRequest()]
1458124642 -> [CDispatcher::processRequestFromManagerIndex()] start at index 0
1458124642 -> 102 [CCallManager::onIncomingRequest()]
1458124642 -> 119e [CCall::receiveRequest] INVITE
1458124642 -> 119e [CCall::getDialog] Confirmed Dialog is not found (ID = ;83203830)
1458124642 -> 1565 [CDialog::receiveRequest]
1458124642 -> 1565 [CDialog::receiveInviteRequest]
1458124642 -> 210d [CTransaction::changeState] STATE CHANGED TO INITIAL
1458124642 -> 1565 [CDialog::onTransactionState(pTrans = 210d, previousState = Terminated, currentState = Initial, reason = None]
1458124642 -> 210d [CTransInitialState::receiveRequest] Transaction changes to Proceeding state
1458124642 -> 210d [CTransaction::changeState] STATE CHANGED TO PROCEEDING
1458124642 -> 1565 [CDialog::onTransactionState(pTrans = 210d, previousState = Initial, currentState = Proceeding, reason = Request reception]
1458124642 -> 210d [CTransProceedingState::createResponse] CResponse 4561 ref=1
1458124642 -> 4561 [CMessage::send] sip_sendMessage (10.80.48.23:5060)
1458124642 -> SEND MESSAGE TO NETWORK (10.80.48.23:5060 [UDP]) (BUFF LEN = 331)
----------------------utf8-----------------------
SIP/2.0 100 Trying

To: <sip:2909@10.80.32.40:5060;user=phone;transport=udp>

From: "Rodney Adriko" <sip:325@10.80.48.23;user=phone>;tag=83203830

Call-ID: MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I.

CSeq: 2 INVITE

Via: SIP/2.0/UDP 10.80.48.23:5060;branch=z9hG4bK-d8754z-9b08045dbce9e224-1---d8754z-;rport

Content-Length: 0



-------------------------------------------------
1458124642 -> 1565 [CDialog::receiveInviteRequest] a new Server INVITE transaction is in progress
1458124642 -> [---*--- SESSION-TIMER ---*---] Update CSessionTimerContext (refresh reception)

1458124642 -> [---*--- SESSION-TIMER ---*---] Min-SE updated : 43200

1458124642 -> [---*--- SESSION-TIMER ---*---] Session-Expires updated : 43200

1458124642 -> 119e [CCall::checkAuthentication] INVITE
1458124642 -> 119e [CMotorCall::controlAuthentication] ---*--- AUTH ---*--- Control authentication
1458124642 -> [CGwMngData::isAuthenticationRequiredForThisClient] 10.80.48.23 .
1458124642 -> [isDomainFromGwExt] Host from request is : 10.80.48.23.
1458124642 -> [isDomainFromGwExt] User from request is : 325
1458124642 -> [isDomainFromGwExt]-->gw_ext_save=3
1458124642 -> domain from External Gateway 3.
1458124642 -> [isUserRegistred] getRegistration=2909.
1458124642 -> [isUserRegistred] result=-1.
1458124642 -> [CMotorCall::onReceiveRequest] request for gateway.
1458124642 -> [CMotorCall::onReceiveRequest] state = GENERIC_STATE.
1458124642 -> [onReceiveRequest] nb available licenses=8 .
1458124642 -> [CMotorCall::compareDialogFromContext] Context1 with tag f6e8ece393946fb9c10dd467fd73d0d6;83203830 but context2 no tag => different dialog.
1458124642 -> [onReceiveRequest] Forked Invite => update the otherContext.
1458124642 -> [receiveInviteMessage] Call: MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. eqt: -1 GENERIC_STATE received a not handled message.
1458124642 -> [CMotorCall::makeResponse] Reply directed to the last received request.
1458124642 -> 119e [CCall::makeGenericResponse] 480
1458124642 -> 119e [CCall::getDialog] Confirmed Dialog is not found (ID = ;83203830)
1458124642 -> 1565 [CDialog::createResponse] 480
1458124642 -> 210d [CTransProceedingState::createResponse] CResponse 4562 ref=1
1458124642 -> 4562 [CMessage::send] sip_sendMessage (10.80.48.23:5060)
1458124642 -> SEND MESSAGE TO NETWORK (10.80.48.23:5060 [UDP]) (BUFF LEN = 482)
----------------------utf8-----------------------
SIP/2.0 480 Temporarily not available

Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, SUBSCRIBE, OPTIONS

User-Agent: ABS GW v5.1.0

To: <sip:2909@10.80.32.40:5060;user=phone;transport=udp>;tag=13f1bca98506500a533fd54eaab4b544

From: "Rodney Adriko" <sip:325@10.80.48.23;user=phone>;tag=83203830

Call-ID: MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I.

CSeq: 2 INVITE

Via: SIP/2.0/UDP 10.80.48.23:5060;branch=z9hG4bK-d8754z-9b08045dbce9e224-1---d8754z-;rport

Content-Length: 0



-------------------------------------------------
1458124642 -> 4561 [~CResponse] resp(100) MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. 2 INVITE
1458124642 -> 210d [CTransProceedingState::createResponse] Final : Transaction changes to Completed state
1458124642 -> 210d [CTransaction::changeState] STATE CHANGED TO COMPLETED
1458124642 -> 1565 [CDialog::onTransactionState(pTrans = 210d, previousState = Proceeding, currentState = Completed, reason = Final resp creation]
1458124642 -> 210d [CTransaction::startTimer] Timer G is started (delay = 500 ms)
1458124642 -> 210d [CTransaction::startTimer] Timer H is started (delay = 32000 ms)
1458124642 -> 1565 [CDialog::updateRouteSet] there are 1 record-route headers
1458124642 -> 1565 [CDialog::onTransactionState(pTrans = 210c, previousState = null, currentState = Terminated, reason = None]
1458124642 -> 4560 [~CResponse] resp(422) MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. 1 INVITE
1458124642 -> 442F [~CRequest] req MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. 1 INVITE
1458124642 -> 4430 [~CRequest] req MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. 1 ACK
1458124642 -> RECEIVE MESSAGE FROM NETWORK (10.80.48.23:50195 [UDP])
----------------------utf8-----------------------
ACK sip:2909@10.80.32.40:5060;user=phone;transport=udp SIP/2.0

Via: SIP/2.0/UDP 10.80.48.23:5060;branch=z9hG4bK-d8754z-9b08045dbce9e224-1---d8754z-;rport

Max-Forwards: 70

To: <sip:2909@10.80.32.40:5060;user=phone;transport=udp>;tag=13f1bca98506500a533fd54eaab4b544

From: "Rodney Adriko"<sip:325@10.80.48.23;user=phone>;tag=83203830

Call-ID: MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I.

CSeq: 2 ACK

Content-Length: 0



-------------------------------------------------

1458124642 -> 4432 [CRequest::CRequest] Creation of a request (RECEIVED FROM NETWORK)
1458124642 -> [CIOCom::receiveRequest] Received CRequest 4432 ref=1
1458124642 -> [CDispatcher::onIncomingRequest()]
1458124642 -> [CDispatcher::processRequestFromManagerIndex()] start at index 0
1458124642 -> 102 [CCallManager::onIncomingRequest()]
1458124642 -> 119e [CCall::receiveRequest] ACK
1458124642 -> 119e [CCall::getDialog] Confirmed Dialog is not found (ID = 13f1bca98506500a533fd54eaab4b544;83203830)
1458124642 -> 1565 [CDialog::receiveRequest]
1458124642 -> 1565 [CDialog::receiveAckRequest]
1458124642 -> 210d [CTransCompletedState::receiveRequest] ACK(UDP) : Transaction changes to Confirmed state
1458124642 -> 210d [CTransaction::changeState] STATE CHANGED TO CONFIRMED
1458124642 -> 1565 [CDialog::onTransactionState(pTrans = 210d, previousState = Completed, currentState = Confirmed, reason = Request reception]
1458124642 -> 210d [CTransaction::freeTimerToken] Timer G is freed
1458124642 -> 210d [CTransaction::freeTimerToken] Timer H is freed
1458124642 -> 210d [CTransaction::startTimer] Timer I is started (delay = 5000 ms)
1458124642 -> 1565 [CDialog::receiveAckRequest] receiving an ACK on a previously rejected INVITE
1458124642 -> 119e [CCall::checkAuthentication] ACK
1458124642 -> 119e [CMotorCall::controlAuthentication] ---*--- AUTH ---*--- Control authentication
1458124642 -> 119e [CMotorCall::controlAuthentication] ---*--- END ---*--- Control authentication
1458124642 -> [isUserRegistred] getRegistration=2909.
1458124642 -> [isUserRegistred] result=-1.
1458124642 -> [CMotorCall::onReceiveRequest] request for gateway.
1458124642 -> [CMotorCall::onReceiveRequest] state = GENERIC_STATE.
1458124642 -> [CMotorCall::compareDialogFromContext] 2 context with Tag and different key f6e8ece393946fb9c10dd467fd73d0d6;83203830 13f1bca98506500a533fd54eaab4b544;83203830 => different dialog.
1458124642 -> [onReceiveRequest] Forked Ack or Authent refused => Ignored.
1458124644 -> 119f [CCall::removeGarbage]
1458124644 -> 1566 [CDialog::~CDialog]
1458124644 -> 119f [CCall::~CCall]
1458124644 -> 119f [CCall::removeGarbage]
1458124647 -> 210d [CTransConfirmedState::timerFires] Timer I fires
1458124647 -> 210d [CTransConfirmedState::timerFires] TimerI : Transaction changes to Terminated state
1458124647 -> 210d [CTransaction::changeState] STATE CHANGED TO TERMINATED
1458124647 -> 1565 [CDialog::onTransactionState(pTrans = 210d, previousState = null, currentState = Terminated, reason = Timer I fires]
1458124647 -> 1565 [CDialog::onTransactionState] dialog is terminated
1458124647 -> 1565 [CDialog::onTransactionState] onDialogClosed
1458124647 -> 119e [CCall::onDialogClosed]
1458124647 -> 119e [CCall::onDialogClosed] only initial *********
1458124647 -> 119e [CCall::onDialogClosed] All the initial dialogs in the Call are closed
1458124647 -> 119e [CCall] closed
1458124647 -> 102 [CCallManager::onCallClosed]
1458124647 -> 102 [CCallManager::onCallClosed()] removing from the maps
1458124647 -> [CMotorCallManager::onNotifyCallClosed] Call : MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. is closed.
1458124647 -> [CMotorCallManager::onNotifyCallClosed] call processResponse.
1458124647 -> [CMotorCall::processResponse] call chooseBestResponse.
1458124647 -> [CMotorCall::chooseBestResponse] pForkedBranch=0x83b0110 iResponseCode=2000.
1458124647 -> [CForkedBranch::getResponseCode] response=2000.
1458124647 -> [CMotorCall::chooseBestResponse] next branch.
1458124647 -> [CMotorCall::processResponse] no response found.
1458124647 -> [CMotorCallManager::onNotifyCallClosed] Remove eqt from the map.
1458124647 -> 4432 [~CRequest] req MzQ0MTQ3OTY1ZGEwM2VmOTdmZTFlYWNmZDY1YzQxM2I. 2 ACK
1458124647 -> 119e [CCall::removeGarbage]
1458124647 -> 1565 [CDialog::~CDialog]
1458124647 -> [---*--- SESSION-TIMER ---*---] Free CSessionTimerContext


please share your suggestions...

Thanks
Rajan

[cavagnaro]

Codecs maybe? Try to send just with g711

Enviado de meu C6603 usando Tapatalk

[haroun]

i think malformed headers
2 context with Tag and different key f6e8ece393946fb9c10dd467fd73d0d6;83203830 13f1bca98506500a533fd54eaab4b544;83203830 => different dialog.