issue in external forwarding call

[10111989]

Dear All,
I have facing issue in external forwarding calls. when i forward my intercom no on my mobile no & then i dialed my intercom no by any external no (any mobile no) then ring not coming on my intercom no.




Regards
Vineet

[Spathate]

Hi,
First thing is coming to my brain is that you're internal phone is not allowed to external forward.
See... I don't know in English... "Catégorie d'accès réseau public" = public network access category ? Something like that.

[Spathate]

Please be more precise and describe us :
- what is behaviour of your Alcatel phone when you activate a forward ? The model of the phone ?
- Is the incoming call ringing on your Alcatel phone or somewhere else ?