OXO Connect Terminal in remote VPN Network

[iaityahia]

Hello,

I have a site to site SSL VPN with Sophos XG Firewall - the OXO Connect is installed on the main network (192.168.1.0/24). Deskphone work perfectly in main site, the OXO server is reachable from remote site (192.168.2.0/24) but when the, when we plug a deskphone in a remote network,the phone indicate that tftp server not responding.

there is any additional configuration to do ?

thank's in advance

[haroun]

necessary ports are open ?!

[iaityahia]

thanks for reply, yes,normally all port are open, witch port are used i can try to check it

[alexeik]

What are the ip settings of the ip phone?

[iaityahia]

What are the ip settings of the ip phone?

hi alex thanks for reply, my Ip is given by my OXO DHCP Server and it'is member of main network (192.168.1.0)

[alexeik]

are you sure that you have your main network on both sides of the vpn? Are the computers in the same net?

[alexeik]

... the OXO server is reachable from remote site (192.168.2.0/24) ...

ok is see that the answer is already here... you have to set the phone to static ip, give it an adress, subnet and gateway out of 192.168.2.0, and the oxo address as tftp...

[iaityahia]

... the OXO server is reachable from remote site (192.168.2.0/24) ...

ok is see that the answer is already here... you have to set the phone to static ip, give it an adress, subnet and gateway out of 192.168.2.0, and the oxo address as tftp...

You were right, i have setted static IP address for deskphone, and it's work, probleme resolved.

is it possible to define static IP adress for terminal using a management software so to avoid doing them manually one by one.

[sitig]

... the OXO server is reachable from remote site (192.168.2.0/24) ...

ok is see that the answer is already here... you have to set the phone to static ip, give it an adress, subnet and gateway out of 192.168.2.0, and the oxo address as tftp...

You were right, i have setted static IP address for deskphone, and it's work, probleme resolved.

is it possible to define static IP adress for terminal using a management software so to avoid doing them manually one by one.

Setup a DHCP server on your remote site with DHCP option 66 configured with OXO IP address on Main Site.

[kendar974]

hello!!! I have the same issue, but on my main site (192.168.1.0/24) and my remote site (192.168.2.0/24) I have a site-to-site BVPN. However, I also have a VLAN 10 for VOICE on the main site (172.16.1.0/24). How can I configure the OXO so that my 192.168.2.0 network can communicate with 172.16.1.0/24? I can already ping my VLAN network... but I still get "no TFTP response."