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SIP Trunk Release 9.1 Problem

Posted: 04 Jul 2024 16:33
by Guilherme Arthur
Hello everything is fine?

Could you help me?

I'm trying to set up a SIP trunk with a CallCenter system.

I made all the configuration that works in current releases 12.4, R100 for example.

However, this OXE is in release 9.1

trunk ABC-F
SIP Trunk
Network Routing
everything configured correctly.

However, when I try to dial from an internal OXE extension to network Numer that forwards to SIP, the message "extension unavailable" returns.

Checking the motor trace, I realized that when the invite is made, the IP of the OXE is going and not the SIP server.

can anybody help me?

1720117576 -> REQUEST URI : <> 7300@192.168.36.240:5060 ; user=phone
1720117576 -> FROM : <Gerente ADM> 9608@192.168.36.240:5060 ; user=phone
1720117576 -> TO : <> 7300@192.168.36.240:5060 ; user=phone

7300 is Network number
9608 is analog phone
IP OXE 192.168.36.240
IP TRUNK SIP 192.168.4.20

and as a result, nothing arrives in the trace for the SIP trunk

Re: SIP Trunk Release 9.1 Problem

Posted: 05 Jul 2024 13:05
by frank
Did you reboot the system after creating your SIP Gateway?
Use ISDN-All-Countries for SIP TRUNK.
ABC-F is reserved for ALE Products.

Re: SIP Trunk Release 9.1 Problem

Posted: 23 Jul 2024 16:27
by Guilherme Arthur
Hello everything is fine?

Yes, I managed to make it work in parts.

I created it as ISDN-ALL, but now internal OXE calls work.

However, coming from the R2 trunk, and sending it via DDI, it doesn't work.

It doesn't even hit the motorsip, but the internal ones work normally.

Re: SIP Trunk Release 9.1 Problem

Posted: 23 Jul 2024 17:36
by Guilherme Arthur
It seems to me that there is some blockage for the R2 trunk to connect to the SIP trunk

- I created SIP trunk 100 with network 2 (ISDN All Countries).

-SIP extgw = 100

-Network routing table =2
SIPGATEWAY = 100

-prefix #1000 Ars. Prof. Trg. Grp. Seiz. With. overlap. Discriminator: 2

- have 4 antities all discriminator selector 2 = 2

- numbering Discriminator 2

- Call number
73700
Area1
ARS Route List 200
Number of Digits 5

-ARS 200
time based route list = 1
Numberling command table = 1

-command table
carrier =0
command=I
sipgateway= 100

-ARS CONFIG:
trunk group 100
command table = 1
NPD 255
Quality + speech

-speed dialing
73700
Number= #100073700


Is there anything else missing?

calls from OXE extensions to SIPTRUNK work.

thank you very much.

Re: SIP Trunk Release 9.1 Problem

Posted: 24 Jul 2024 00:01
by vad
Check Conection COS for R2 trunks and SIP trunks.

Re: SIP Trunk Release 9.1 Problem

Posted: 24 Jul 2024 08:35
by frank
If you are using ARS for SIP, you need a command table setup.

Re: SIP Trunk Release 9.1 Problem

Posted: 24 Jul 2024 12:31
by Guilherme Arthur
vad wrote: 24 Jul 2024 00:01 Check Conection COS for R2 trunks and SIP trunks.
I've already checked, all connection categories are enabled

Re: SIP Trunk Release 9.1 Problem

Posted: 24 Jul 2024 12:32
by Guilherme Arthur
frank wrote: 24 Jul 2024 08:35 If you are using ARS for SIP, you need a command table setup.

yes, I created the command table

-command table 1
carrier =0
command=I
sipgateway= 100

and put it in ARS

Re: SIP Trunk Release 9.1 Problem

Posted: 24 Jul 2024 13:22
by frank
can you share traces

Re: SIP Trunk Release 9.1 Problem

Posted: 05 Aug 2024 15:26
by haroun
speed dialing
73700
Number= #100073700
transit call ? i rermember an issue with incoming call to an abrv number it doesn't work even in the isdn to isdn transit call