SIP Trunk Release 9.1 Problem
Posted: 04 Jul 2024 16:33
Hello everything is fine?
Could you help me?
I'm trying to set up a SIP trunk with a CallCenter system.
I made all the configuration that works in current releases 12.4, R100 for example.
However, this OXE is in release 9.1
trunk ABC-F
SIP Trunk
Network Routing
everything configured correctly.
However, when I try to dial from an internal OXE extension to network Numer that forwards to SIP, the message "extension unavailable" returns.
Checking the motor trace, I realized that when the invite is made, the IP of the OXE is going and not the SIP server.
can anybody help me?
1720117576 -> REQUEST URI : <> 7300@192.168.36.240:5060 ; user=phone
1720117576 -> FROM : <Gerente ADM> 9608@192.168.36.240:5060 ; user=phone
1720117576 -> TO : <> 7300@192.168.36.240:5060 ; user=phone
7300 is Network number
9608 is analog phone
IP OXE 192.168.36.240
IP TRUNK SIP 192.168.4.20
and as a result, nothing arrives in the trace for the SIP trunk
Could you help me?
I'm trying to set up a SIP trunk with a CallCenter system.
I made all the configuration that works in current releases 12.4, R100 for example.
However, this OXE is in release 9.1
trunk ABC-F
SIP Trunk
Network Routing
everything configured correctly.
However, when I try to dial from an internal OXE extension to network Numer that forwards to SIP, the message "extension unavailable" returns.
Checking the motor trace, I realized that when the invite is made, the IP of the OXE is going and not the SIP server.
can anybody help me?
1720117576 -> REQUEST URI : <> 7300@192.168.36.240:5060 ; user=phone
1720117576 -> FROM : <Gerente ADM> 9608@192.168.36.240:5060 ; user=phone
1720117576 -> TO : <> 7300@192.168.36.240:5060 ; user=phone
7300 is Network number
9608 is analog phone
IP OXE 192.168.36.240
IP TRUNK SIP 192.168.4.20
and as a result, nothing arrives in the trace for the SIP trunk