Slow telnet and interface communication.

felixmarques

Slow telnet and interface communication.

Post by felixmarques »

Hello,
We have Alcatel 4400 and OmniVista 4760. The Telnet to any CPU is slow and the interface does not communicate well with the Fidelio PMS. If I switch over to twin CPU the postings from Fidelio interface do take place but only for a while until again the CPU hangs and telnet is again slow.
Any advice is gratefully appreciated. Thank you.
zanex

Re: Slow telnet and interface communication.

Post by zanex »

do a "ps -ef" and post the result
vad
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Joined: 23 Sep 2004 06:47

Re: Slow telnet and interface communication.

Post by vad »

With slow telnet - check with "idle" (4400) or "pidle" (Enterprise) command CPU free %. If you have CPU free 0-15% - you have problem.
Use "ps -ef" command (two times f.e. with 30 sec interval) - check may be you have problem with some process (if time for this process will be increased).
Eliott_DUP

Re: Slow telnet and interface communication.

Post by Eliott_DUP »

Start top from command line and enter a uppercase P and post the result...
(Press q to quit)
felixmarques

Re: Slow telnet and interface communication.

Post by felixmarques »

Thank you, here is the response as attachment. Thanks again.
You do not have the required permissions to view the files attached to this post.
felixmarques

Re: Slow telnet and interface communication.

Post by felixmarques »

Vad
Idle is 0.0 %
Thanks.

Elliot, is "top" a command? It is not found. Thank you.
zanex

Re: Slow telnet and interface communication.

Post by zanex »

"linf" is your issue although i am not sure what its for (someone else here may know) but would just kill the process out of hours just in case it does something bad
Also rather than post screenshot just copy and past the dump and if you want throw code tags around it
Eliott_DUP

Re: Slow telnet and interface communication.

Post by Eliott_DUP »

Yes but for OXE (Linux) only. You wrote 4400 so you have a Unix Release (R4.1 as I see in the screenshot) and thus no top...
There are other commands (but I think they will not help us here)

Yes, the linf process is your problem. It's the Hotel Computer Link.
Go to mgr - System - V24 and set the V24 Port for Application Hotel Computer Link to None and then back to Hotel Computer Link to restart (hopefully) the linf process.
Eliott_DUP

Re: Slow telnet and interface communication.

Post by Eliott_DUP »

The correct command syntax to find a looping process could be: ps -ef >a;sleep 10;ps -ef>b;diff a b
felixmarques

Re: Slow telnet and interface communication.

Post by felixmarques »

Thanks very much.

Right now somehow it is working fine for the time being - next time I will try to reset the V24 port as you said.

(1) xb000001> ps -ef >a;sleep 10;ps -ef>b;diff a b
44c44
< mtcl 3558 3457 09:32:53 ttyp0 00:00 ps -ef
---
> mtcl 3560 3457 09:33:03 ttyp0 00:00 ps -ef
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