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GD reboot without warning

Posted: 07 Jan 2009 03:20
by jerry
what does it mean below?

05/01/09 23:43:37 000001M|002/00/-/---|=0:5857=GD/GA/INTIP/RGD: reason of reboot 16
05/01/09 23:43:59 000001M|002/00/-/---|=1:5856=MediaGateway has received a power supply alarm


GD did reboot without any warning, though, code(5857) says is GD has no enough buffer descriptor, but i still don't know how to solve this problem.

has anyone any idea? thanks.

those below is the complete content of log.

05/01/09 23:41:02 000001M|002/--/-/---|=2:2043=Loss of the 2 CRYSTAL
05/01/09 23:41:02 000001M|002/00/-/---|=2:2042=Loss of a GD type cpl
05/01/09 23:41:02 000001M|002/01/-/---|=2:2042=Loss of a GA type cpl
05/01/09 23:41:02 000001M|002/02/-/---|=2:2042=Loss of a Z type cpl
05/01/09 23:41:02 000001M|002/03/-/---|=2:2042=Loss of a Z type cpl
05/01/09 23:41:02 000001M|002/04/-/---|=2:2042=Loss of a Z type cpl
05/01/09 23:41:03 000001M|002/05/-/---|=2:2042=Loss of a Z type cpl
05/01/09 23:41:03 000001M|002/07/-/---|=2:2042=Loss of a Z type cpl
5/01/09 23:43:25 000001M|002/00/-/---|=4:0740=Beginning of an INT/IP downloading @:00.80.9f.82.00.30 (binmg)
05/01/09 23:43:25 000001M|002/00/-/---|=5:0741=End of downloading of an INT/IP board @:00.80.9f.82.00.30 (binmg)
05/01/09 23:43:48 000001M|002/00/-/---|=5:0409=The inter-ACT link over IP from (19 1) is up
05/01/09 23:43:48 000001M|002/00/-/---|=1:5856=MediaGateway has received a power supply alarm
05/01/09 23:43:49 000001M|002/00/-/---|=0:5857=GD/GA/INTIP/RGD: reason of reboot 16

Re: GD reboot without warning

Posted: 07 Jan 2009 13:17
by Eliott_DUP
Not yet known.
Which SW in OXE?
Which SW on GD?
Try to follow: viewtopic.php?p=21383#p21383

Re: GD reboot without warning

Posted: 08 Jan 2009 03:19
by jerry
thanks again!

but sorry, I tried the step you give, it doesn't work!!(blue words below)
what's wrong with that?
Our OXE version is R8.0.1-g1.503-12-a

[root@eMGD log]# tar -czf logs.tgz
tar: Cowardly refusing to create an empty archive
Try `tar --help' for more information.

Re: GD reboot without warning

Posted: 08 Jan 2009 04:57
by tot3nkopf
Do you have GA on that shelf?

Re: GD reboot without warning

Posted: 08 Jan 2009 05:37
by jerry
Do you have GA on that shelf?

Yes! GA is on 2-1, the same shelf of GD.

Re: GD reboot without warning

Posted: 08 Jan 2009 15:02
by Eliott_DUP
The * is missing - read the other thread carefully
You have to say what you want to save: * (all)

Re: GD reboot without warning

Posted: 08 Jan 2009 15:04
by Eliott_DUP
tot3nkopf wrote:Do you have GA on that shelf?
jerry wrote:05/01/09 23:41:02 000001M|002/01/-/---|=2:2042=Loss of a GA type cpl
:)

Re: GD reboot without warning

Posted: 08 Jan 2009 17:17
by tot3nkopf
To Elliot: :) This happens when not paying attention.

To Jerry: Just use the command more with all the files in /var/log and capture screen, then post the text file here.
GA well configured? Other GA plugged in shelf without being configured? (anyway this is seen in logs so just post the logs as Eliott says)

Re: GD reboot without warning

Posted: 08 Jan 2009 22:04
by jerry
I'v done the work with the file, infos.tgz & logs.tgz.
logs.txt
infos.txt

Re: GD reboot without warning

Posted: 11 Jan 2009 14:39
by Eliott_DUP
:lol: Funny errormessage: Drowning under the waterline : value of nb free Buffer Desc 20 !!
Reset (reason memory problem : e-MGD Reset !
...
Page fault (errcode 0) at apa.o+0x11d21 (eip:c8c35d81 - eflags:10087)

I have no idea.

Is there an apa board?!
How often occurs the reboot?
Is the memory okay?

In my opinion we have two options left - try to replace hardware or try to upgrade software