MOH not from oxo with GSM calls

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SGE

MOH not from oxo with GSM calls

Post by SGE »

Caller comes from GSM to oxo (test with o2 germany). Caller doesn't hear Moh from oxo. Only waiting message from GSM Provider (hold the line...) . Any ideas?
vad
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Joined: 23 Sep 2004 06:47

Re: MOH not from oxo with GSM calls

Post by vad »

Not sure - but you can try - Debug Labels - FacilityIE change from 01 to 00.
When internal user make hold - PBX send to provider "FacilityMessage" about hold.
SGE

Re: MOH not from oxo with GSM calls

Post by SGE »

Thanks. I have changed FacilityIE change 00 and BC31k_ISDN 01. Than reset System.
problem remains...
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3852
Joined: 23 Sep 2004 06:47

Re: MOH not from oxo with GSM calls

Post by vad »

please describe your case - GSM user dial number from OXO, OXO user answer and place call on hold and now external user hear announcement from GSM provider?
SGE

Re: MOH not from oxo with GSM calls

Post by SGE »

yes, GSM user dial number from OXO, OXO user answer and place call on hold and now external user hear announcement from GSM provider.
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3852
Joined: 23 Sep 2004 06:47

Re: MOH not from oxo with GSM calls

Post by vad »

Try - Debug labels - NotifIndIE=0
SGE

Re: MOH not from oxo with GSM calls

Post by SGE »

wow! Thanks a lot vad. Great job, it works :D
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