MIPT 310 Handset - Random Reset when out of cradle
Posted: 10 Jun 2009 06:41
Hi,
We have 6 Alcatel 310 wireless handsets, they reset every 20 mins or so but only when out of the cradles, when in the cradles charging they are fine, I have upgraded the formware of the handsets to the latest, have raaised service request with Alcatel but no luck as yet.
The wirleless controller is a 4308, no svp server so we have the voice module license installed.
It seems very odd, this problem has only just started to occur, I have swapped battery and phone but all do the same problem, but only when out of cradles,
Anybody seen this one before.
Many Thanks
Andy ..
We have 6 Alcatel 310 wireless handsets, they reset every 20 mins or so but only when out of the cradles, when in the cradles charging they are fine, I have upgraded the formware of the handsets to the latest, have raaised service request with Alcatel but no luck as yet.
The wirleless controller is a 4308, no svp server so we have the voice module license installed.
It seems very odd, this problem has only just started to occur, I have swapped battery and phone but all do the same problem, but only when out of cradles,
Anybody seen this one before.
Many Thanks
Andy ..