unable to connect 4635 IMAP server

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Gautam das

unable to connect 4635 IMAP server

Post by Gautam das »

Hi,
I'm unable to connect IMAP server.
I'm getting the ping response but not getting Telnet.
When I try to Telnet ,it is showing "Registry IVR mail box is invalid" and Mandatory Configaration is missing in /etc/a4635/ac1conf :492

My system details is as below:
Product Lines – Alcatel OmniPCX Enterprise ( Crystal )

Release 8.0

4635%20IMAP%20Server%20Config%20.doc
Voice mail Information :



Board Type : VPU5

system Type: 4635

Software Release:5.3.10

Operating System Version :07.05.18



Jobs done :



1 Checked Actis software lock 314 -4635 My Messaging use = 100



2

2.2. Checked the application 240



Access to the menu 17.2.2 External Application Management/Application Administration/modify Application.

Menu 17 - External Application Management



Application ID : 240

Application Name : IVR LAN

Maximum Sessions Allowed : 144

Application password = 2222



2.3. Checked the application 241

Access to the menu 17.2.2 External Application Management/Application Administration/modify Application.

Menu 17 - External Application Management



Application ID : 241

Application Name : ASA LAN

Maximum Sessions Allowed : 24

Application password = 2222



2.4. Validated the IMAP server

Access to the menu 17.5 External Application Management/Internal IMAP Server Administration

Menu 17 - External Application Management

Internal IMAP Server Configuration

Start Internal Imap Server : Y



2.5. Configured the class of service

Select a class of service 5 and enable the parameter My Messaging.

Menu 7 - Class of Service 5 Profile ( page 2 )

My Messaging: Y





3 Allocate the class of service above to users allowed to use this application.



4 Open an Outlook Express, Microsoft Outlook & created an account with below mentioned settings :



• The type of server used (IMAP)

• Account (User's) name and password (user's voice mailbox number and voice mail access password)

• Email Address – Extension Number @ voice mail server IP address

• Incoming voice mail/messaging server name (voice mail IP address)

• Outgoing voice mail/messaging server name (the address of that as well )

I also attach some details about the configaration I've done.

Pls suggest.

Gautam
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prasanna_s3

Re: unable to connect 4635 IMAP server

Post by prasanna_s3 »

just make sure
1.able to ping from oxe to VM card
2.make sure 10/100MB port assinged as data switch side.

if u do configuration as per the Rel document

it will work sure
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