I saw documents and in phone facilities categories is possible set
to "1"
Transfer outgoing-outgoing
Transfer outgoing-incoming
Now it is working
Thanks a lot
Fabio
Search found 8 matches
- 15 Feb 2018 07:42
- Forum: Beginner's questions about the Common Hardware
- Topic: Call Transfer
- Replies: 5
- Views: 8841
- 26 Jan 2018 10:18
- Forum: Beginner's questions about the Common Hardware
- Topic: Call Transfer
- Replies: 5
- Views: 8841
Call Transfer
Dear Friends,
Is possible transfer outside call (cell phone or fixed local) that comes to omnix to another outside phone ?
For example
(Outside Phone) -----incoming call-------> [Company Omnix PCX user] --------transfer to another----(Outside Phone)
When we try to transfer to second outside ...
Is possible transfer outside call (cell phone or fixed local) that comes to omnix to another outside phone ?
For example
(Outside Phone) -----incoming call-------> [Company Omnix PCX user] --------transfer to another----(Outside Phone)
When we try to transfer to second outside ...
- 09 Jan 2018 07:55
- Forum: Beginner's questions about the Common Hardware
- Topic: Problem when call to any call center
- Replies: 3
- Views: 3432
Re: Problem when call to any call center
Thank you for help cavagnaro,
i used dtmf in phone device menu during call, and it works,
Another question , is possible setup in mgr ? or always when i dial to this kind i must submit manually in device,
Thank you again
Fabio
i used dtmf in phone device menu during call, and it works,
Another question , is possible setup in mgr ? or always when i dial to this kind i must submit manually in device,
Thank you again
Fabio
- 08 Jan 2018 09:42
- Forum: Beginner's questions about the Common Hardware
- Topic: Problem when call to any call center
- Replies: 3
- Views: 3432
Problem when call to any call center
Dear all,
We are having a problem when we call to any number like "0800...", "0400..."
this kind of number is call center of any company. For example after you call to
these kind of number, the central tells you to choice some option, for exemple "1" for sales;
"2" for parts, "3" for sugestions ...
We are having a problem when we call to any number like "0800...", "0400..."
this kind of number is call center of any company. For example after you call to
these kind of number, the central tells you to choice some option, for exemple "1" for sales;
"2" for parts, "3" for sugestions ...
- 06 Dec 2017 10:25
- Forum: OXE (Crystal / Common) - System Documentation
- Topic: Business Code
- Replies: 1
- Views: 2398
Business Code
Hello,
I am using bussiness code in omnix pcx oxe, so my need is each person has one code (password)
I setup "bussiness code category " for permissions, but i saw that
this bussiness code category will control all "bussiness code"
Is possible define permissions by individual bussiness code ...
I am using bussiness code in omnix pcx oxe, so my need is each person has one code (password)
I setup "bussiness code category " for permissions, but i saw that
this bussiness code category will control all "bussiness code"
Is possible define permissions by individual bussiness code ...
- 24 Oct 2017 21:54
- Forum: Trunk Groups
- Topic: External call doesn´t work
- Replies: 7
- Views: 5581
Re: External call doesn´t work
Mr cavagnaro,
I checked in forum forum , but i didn t find anything,
i need document that explain beginners concepts, like entities, trunks, discriminator, and others
if you have something, could you send me ?
Thanks a Lot
I checked in forum forum , but i didn t find anything,
i need document that explain beginners concepts, like entities, trunks, discriminator, and others
if you have something, could you send me ?
Thanks a Lot
- 20 Oct 2017 16:58
- Forum: Trunk Groups
- Topic: External call doesn´t work
- Replies: 7
- Views: 5581
Re: External call doesn´t work
Thank you Mr. cavagnaro and Mr. Vad, i will check what you told, do you have some
beginner instalation manual from ominix pcx, step by step ?
again,
Thanks a lot
beginner instalation manual from ominix pcx, step by step ?
again,
Thanks a lot
- 19 Oct 2017 17:13
- Forum: Trunk Groups
- Topic: External call doesn´t work
- Replies: 7
- Views: 5581
External call doesn´t work
Dear All,
I am new in Omnix PCX enterprise, we are starting setup in our company.
When we try to perform dial to external number from company ( using public telephony company) , so system return acess denied,
anyone knows what can be , or what features i must check in mgr ?
incoming calls from ...
I am new in Omnix PCX enterprise, we are starting setup in our company.
When we try to perform dial to external number from company ( using public telephony company) , so system return acess denied,
anyone knows what can be , or what features i must check in mgr ?
incoming calls from ...
