Alcatel Unleashed

Hi,

I want to shorten the time which an attendant can reserve an internal phone.
I have configured timer 188 to 200. Which should translate to 20 seconds. But the reservation is infinite.
In the documentation it states that timer 188 does the following "Timer for release of set reserved by ...

I opened a SR and according to the ALE tech support this is a normal behavior...

May be - System/ Other system parameters/ Local feature parameters - Calls Not Answered Storage Mode (called set or final set)?


this parameter is now configured in the phone feature COS.
I tried it but the behavior is the same.


Try the same scenario, with a COS where call back is forbidden ...

Hi,

I have an issue with the automatic callback feature.
I have an analogue phone where the callback feature is disable in the phone feature COS.
When this phone is forwarded to another phone where the callback feature is enabled then a call can initiate a callback and the callback is stored on the ...

Hi,
following scenario:
- A which is an external caller calls B which is an user on the OXE
- B then transfers A to C which is an external user
- is it possible to present the calling number of A to C?
- we also have a RSI Call-Center (Genesys) and an OTSBC (Audiocodes SBC) if this would help with ...

Hi Frank,

I have written you an e-mail with the tcpdump attached.
Thanks for your help!

Hi,

first thank you for bringing this awesome tool to OXE.
One issue I have noticed is that I'm not seeing external calls which are made through an external SIP gateway. The external SIP gateway is an Audiocodes SBC (OT-SBC).

Hi,
did you do all the steps that are explained in this document? => oxe12.4_im_ApplianceServer_8AL91029USAI_3_en.pdf

Hi,
have you checked out the knowledge base article 000038002 on the businessportal?

Hi,

thanks for the quick reply. Do you have an example how the data is provided? Is it provided by a neqt, in a hex number or decimal? Or how can we check that the correct data is transferred from the OXE via CSTA to the T-Server? I can't see the data anywhere in the csta logs.