Replacing MAC Address error

[alex19653]

hello,

i have been trying to replace my faulty IVU with new one,
i have replaced the new MAC address under tscip but error message is appearing " object -1: terminal ethernet address: invalid attrib value"

what would be the issue?

thanks!

[frank]

Are you copying / pasting the MAC address?
Did you try checkdb to validate the database?

[alex19653]

Hi frank

I have tried to manually adding through omnivista and also from the terminal both giving the same error

[frank]

Are you sure the set is set as an IP set or SIP?
What does the CheckDB Show?
Did you try to delete the extension and re-create it?

[alex19653]

yes its an IP set,

i have tried to delete the extension, but its was giving me error i cannot delete it "set unavailable or operator in a bad state"

[frank]

what type of extension is it? Call center? Operator?

[alex19653]

Yes it is a call center, main lines and linked to several ext.

[frank]

You need to remove this set from being an agent most likely . make sure it is logged off. then remove the agent feature. I think. but something like that.