OTMS install - error in the biginning of Installer

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Schpice

OTMS install - error in the biginning of Installer

Post by Schpice »

Hello everybody,

I retrieve some licences for OTMS which doesn't need dongle and I have tried to setup that OTMS in my lab with a virtual machine (Esx) and just after select my keyboard type, I have an error message box (In attachment) and I don't understand why.
I have also tried with a physical machine and I have the same error. At first, I have thought my RHEL 5.8 version was corrupted, so I have downloaded a new one but always the same thing.

I have upload a print sreen of the error message in attachment, I hope someone will be able to help me.

Thanks in advance
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joao.carlos

Re: OTMS install - error in the biginning of Installer

Post by joao.carlos »

Why aren't you using OTMS boot cd provided by Alcatel-Lucent?

It has some pre-install scripts to configure the operating system, and i think it is using RHEL 5.6.
Schpice

Re: OTMS install - error in the biginning of Installer

Post by Schpice »

I use the Boot DVD provide by ALU, with OT 1.2 this is a RHEL 5.8
corwin

Re: OTMS install - error in the biginning of Installer

Post by corwin »

Other issue was detected about kickstart error on a physical cisco appliance
The Linux try to installbut does not have the necessary driver to continue
It was related to hard drive raid controller not compliant with the basic distribution of red hat 5.8

Check also the network setup of your virtual machine
You may have a disable network interface

A potential workaround could be to install from local
Mount in VMware a dvd disk ressource for your otmsv virtual machine, and install from dvd

Are you using Aleds?


In addition
Although virtualization sound hardware agnostic, it is not
The right message is if VMware esxi install properly then you can install otmsv


What is is your hArdware, some like up g8 require to get the specific VMware esxi
Go to hp website to find the link in VMware site about right VMware binaries

Second
Make sure you have md5 checksum checked of the boot dvd

Since other succeed to install otmsv on top of VMware esxi with ot 1.2.54, I don't think issue is in ot software.
Read again the deployment step of virtual machine (ot 1.2doc)

Finally, you need a dongle, and the dongle USB port must be associated to the vm where flex is running (internal to ot is preferred or on a dedicated vm for flex)
Without dongle, ot will look at its hostid (vm Mac and will not work if no license matching this hostid)


Hope this help
Look at other forum about kickstart
Try also to train yourself in vm deployment by creating a vim and install a Linux distribution of. Red hat 5.8 (not alu), if it fails, it is your setup or hardware that is not good.
Schpice

Re: OTMS install - error in the biginning of Installer

Post by Schpice »

Hello,

in fact, if you use the RHEL provided by ALU, it seems you must use right servers which are specified in ALU TC.
I have made another test with an IBM x3250 and it works correctly. If someone has some tricks to setup RHEL 5.8 provided by ALU in VMware or another appliance, I'm ok :)

Regards
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oldboy
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Re: OTMS install - error in the biginning of Installer

Post by oldboy »

There are no real tricks i have installed 2 OTMS systems on VMWare with no issues at all, make sure you have the Virtual Machine setup correctly as per documentation and away you go.
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
cavagnaro

Re: OTMS install - error in the biginning of Installer

Post by cavagnaro »

BootCD is a different CD, do not confuse with the media one, this one (BootCD) is used to install the RedHat, after this you use the OTMS software.
Battulga

Re: OTMS install - Not mount USB Dongle CentOs Flexlm

Post by Battulga »

Not mount USB Dongle CentOs Flexlm ? How to mount License USB Dongle ?
added usb controller and usb device Aladdin Knowledge HASP 3.5 in Flexlm server.
Please advise me?
tulgaa_ksd

Re: OTMS install - error in the biginning of Installer

Post by tulgaa_ksd »

HI All, i installed OTMS on Linux RH5.When i installed Opentouch 1.3 core setup and i setting usernames and passwords Root, Iceuser and 8770admin usertemplate etc. But My All password and Usernames can't Login Opentouch 1.3. I stack Opentouch 1.3 webpage.
I try many time Install agian for RH5. How Fix this problem. PLease help me. Why can't Login all passwords and User names ? or i must do any setting and config ?
Please help me.
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cavagnaro

Re: OTMS install - error in the biginning of Installer

Post by cavagnaro »

Why using the IP address? Also never use a saved URLs. Try the FQDN and type it manually.

Sent from my XPeria Z
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