Windows terminal Server TAPI 2.1

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SGE

Windows terminal Server TAPI 2.1

Post by SGE »

Hi all,

is TAPI 2.1 on serveral Windows Terminal Server possible? My Customer has 2 WTS.
I've license and have installed Alcatel TAPI 2.1 (Build 231) on an W2000 File-Server and it's running. PIMphony Clients works. But how can I connect the 2 WTS Server.
My Customer wants to use for calls the "DATEV Telephone Manager" (tax counsel). On this Application i can't see the Line (Alcatel TaPI Driver), only standard lines.

With one WTS and instalation on the same Server its no problem but many customers with >10 users have more than one WTS.

Can somone help me? My Alcatel Distributor is helplessly, :(
Thanks.
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OXO-Man
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Posts: 101
Joined: 02 Jan 2007 04:48
Location: Germany

Re: Windows terminal Server TAPI 2.1

Post by OXO-Man »

Hello,

you have to install the "TAPI 2.1-Server" on both WTS-machines. Be sure that you have enough TAPI-2.1-Sessions on your OXO (the two WTS-machines uses 2 sessions).

So it should be no problem to use more than 1 WTS.

Hope this helps...

Best regards
OXO-Man
ACSE OXO R8.0
ACSR OXO
ACSR Eye-Box
ACSE OXE R9.1
.. and a lot of more...!
SGE

Re: Windows terminal Server TAPI 2.1

Post by SGE »

Hi Oxo-Man,

I must install the TAPI Server on all WTS? That cannot be. For example, if a customer has 80 TAPI users and 6 WTS, so I need 480 Licenses? No way.
I've heard about Remote TAPI (tcmsetup /c servername). Does anybody heard about this?
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OXO-Man
Member
Posts: 101
Joined: 02 Jan 2007 04:48
Location: Germany

Re: Windows terminal Server TAPI 2.1

Post by OXO-Man »

Hello,

in this case (6x WTS) you need only 6x TAPI-Sessions. Each server will use only 1 session.

On the user hand you need enough monitorings on the oxo to monitor the 80 user (for example 1x session for the server and 80 monitorings to monitor the status of the 80 user).

Best regards
OXO-Man
ACSE OXO R8.0
ACSR OXO
ACSR Eye-Box
ACSE OXE R9.1
.. and a lot of more...!
SGE

Re: Windows terminal Server TAPI 2.1

Post by SGE »

Thanks Oxo-Man, I will try it this week. :shock:
SGE

Re: Windows terminal Server TAPI 2.1

Post by SGE »

So, two Windows Terminal Servers works, I`ve installed on both WTS TAPI 2.1.
But i think it`s a hard job if using more WTS. On every WTS it must be assign the lines and users.
That´s not fine :(
Thanks for all answers and help.
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